Every task should be done by the least expensive person who is capable of performing that task effectively and efficiently.
In other words, if you are an IT Manager who spends 4 or 5 hours to save the company $200 on its monthly phone bill, you have actually cost the company money... plus avoided doing the job that you are actually paid to do.
In the end, it's all about effective delegation. If you can't do it, you can't look yourself in the mirror and call yourself a manager.
-
If you are like many managers, you have a hard time delegating tasks - at least until you are overwhelmed, at which point you may shed tasks... -
Errors happen, and one complaint screams louder than thirty compliments. To turn a negative into a positive: An angry Customer wants to kno...
-
When you hire someone, make sure that they're smarter than you are. If they're not, why not just do it all yourself? If you want you...