Customer Appreciation

• Thank Customers for doing business with you. 
• Make quarterly follow-up calls to see if each service is doing what your Customers need it to do. 
• Do they need additional training? (Remember, it’s free.) 
• Would they recommend you? 
• Are they expecting a baby, just get promoted, recently married, just returned from an interesting vacation? 
• Send a hand-written note or card to tell your Customers that you value their business. 
• The most powerful tool in your marketing arsenal is a Customer referral. Give your Customers a reason to brag about you and they will spread the word.