Things are managed. People are led.
Do not choose managers based on their physical appearance or social skills, as much as your monkey mind tells you to do so. Choose managers based on their ability to manage.
I know this sounds simple, but look at the managers at your company and other companies you have encountered in your life and you will see how rare this is.
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If you are like many managers, you have a hard time delegating tasks - at least until you are overwhelmed, at which point you may shed tasks... -
Errors happen, and one complaint screams louder than thirty compliments. To turn a negative into a positive: An angry Customer wants to kno...
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When you hire someone, make sure that they're smarter than you are. If they're not, why not just do it all yourself? If you want you...
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