What Managers Do

Yes, you have other tasks, but you know what? The only one that you’re being paid to do is this one, because it’s the one that no one else can do. If you don’t spend the bulk of your work day with your direct reports, you’re not doing your job.

Ultimately, a manager has 5 basic tasks:

• Define the target. 
• Provide the resources necessary to reach the target. 
• Remove any obstacles to reaching the target that reps can't move on their own. 
• Defend the team and take ownership for the decisions that they make. 
• Grow the team and the team members.